I have moved on... now the phone I'm using is a Samsung Moment with the Android operating system and I found it was much easier to figure out than the Q. Of course, I may know more now also! ...and besides.... I'm a google girl!!
I was confused.

Yes. It's true.

Now in my hands was this beautiful lime green (yes, beautiful...it grows on you) Motorola Q9 with Windows Mobile 6 on it that I had be anxiously anticipating for months. I'll just play with it and everything will be clear....right. So...I'll make a call. What .....where are the numbers. Oh.. when I touch them a letter shows....what's with that. Oh... there's a shift key...now it works.... wait...is that really the easiest way to do it?

And so it went for about a month and then I decided to document my learning:
#1 - to help me truly understand the Q and
#2 - maybe to help out someone else.

So, here it is... a question and answer blog, I hope written in PLAIN English!

Have fun!!