I have moved on... now the phone I'm using is a Samsung Moment with the Android operating system and I found it was much easier to figure out than the Q. Of course, I may know more now also! ...and besides.... I'm a google girl!!

Where's the key to make it a speakerphone?

Now....look at the bottom row of keys, there are only 5. The one on the far right turns the speakerphone function on and off. It's got a cute little symbol on it that reminds me of someone with a loudspeaker.